Add Us to Your Safe Sender List
As we prepare for the transition to our new domain, chro.org, we want to make sure you and your teams stay connected with us—without interruption.
While our domain change will not occur until the week of October 20, we encourage you, your assistants, chiefs of staff, and IT teams to take a few simple steps now to ensure a smooth transition when the time comes:
- Add Us to Your Safe Sender List
For Microsoft Outlook users follow these steps:
- Go to Outlook Mail and sign in to your work email account.
- Click the gear icon (top-right) to open Settings.
- Select Junk email.
- Under Safe Senders and Domains, click +Addand type:
- mail.chro.org → Save
- chro.org → Save
For other platforms, your assistant or IT contact can reach out to fli@chro.org.
- Share With Your IT Department
We’ve provided a Safe Sender List that your IT team can use to whitelist our domains. Please note: our Marketing Cloud IP Address will remain the same—the only update needed is changing the email domain from “@chro.org” to “@chro.org.”
- Add Us to Your Focused Inbox
Beginning the week of October 20, when you receive your first email from us under the new @chro.org domain, right-click the message and select “Always Move to Focused Inbox.” This ensures updates, news alerts, invitations, and reminders remain easy to find.
Taking these steps in advance will help avoid disruptions and allow time for troubleshooting if needed.
